Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find almost all the answers to your questions in the intuitive Help section built into your Web Site Control Panel. It boasts an elaborate knowledgebase with frequently asked questions and exhaustive how–to articles contributed by our skillful tech support team.

  • Top quality support service

  • Tutorial Videos

  • For those who would rather learn how to troubleshoot a frequently experienced problem by watching a video lesson, we have added a collection of video tutorials to our Web Site Control Panel. All the educational video clips are concise and simple to follow. They offer you visual demonstrations of different site management techniques.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a 60–minute support ticket response guarantee. A group of capable technicians will be online for you to answer all the queries that you might possibly have. During non–peak times, a reply will be offered in even less than 20 minutes.