1 hour ticket response
Quick support is our number–one concern and that is why we have a team of knowledgeable support engineers who are eager to provide a fast reply to any question that you may have. Simply post your trouble ticket from your Web Site Control Panel and we will respond back to you within 60 minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute technical support ticket response time.
A Topflight Customer Service
We’ve got a team of web hosting support engineers who are ready to answer all your inquiries every time you need help. Most of our client service staff members have many years of experience in the Linux shared website hosting packages business, which means that you can constantly depend on prompt and adequate answers to your queries.
A User–Friendly Help Center Section
In the Web Site Control Panel you will find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can find the answers to your questions in our F.A.Q. library, find more details in the web hosting account management articles or check out the step–by–step video tutorials.
