If your hosting provider offers live chat support, you can speak with a representative live and find out helpful information or get an issue resolved promptly. The basic advantage of using chat rather than calling to talk with a live person is that you'll need just a computer with Internet access, therefore you will not pay any rates if you're in another country or state. Furthermore, it'll be a lot quicker to copy and paste information such as domain names, usernames or error messages in other words details which are sometimes hard to provide to the other side on the telephone. The live chat is also a quicker approach to contact your website hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some issue requires a bit more time to be resolved, you'll be able to do something different while you wait for support on the live chat, which means that you will not waste time - something that's impossible when you are on the phone.

Live Chat Support in Shared Website Hosting

Along with the phone and ticket support, we offer live chat support as well. You will be able to contact us every day, which includes weekends and holidays, and we will give you more details about the Linux shared website hosting packages that we supply in case you are not among our customers yet, or about basic and billing questions when you already have a user profile. Although for solely tech matters you will need to open a ticket to the tech assistance team, because such matters need extra time to be taken care of, you may still get in touch with us through our live chat for some technical info. For instance, we will help you set up an email address in your email client or troubleshoot numerous issues, saving you considerable time. Even if our telephone lines are already off for the day, you'll be able to talk to a live person.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all of our potential and present clients. If you're searching for a new web hosting account, you can chat in real time to one of our agents and get more details about our Linux semi-dedicated hosting packages in order to choose the perfect plan for your websites. If you already own an account with us, we will be able to assist you in a timely manner with billing, general and first-level technicalissues. Although in some instances you'll need to open a ticket as there're problems that can't be resolved on the live chat, we will assist you with numerous basic tasks, for instance setting up an email account in an e-mail client or redirecting one domain to another one. Thus, you will benefit from prompt assistance and you will save many hours.